We respect the privacy rights of our online visitors and recognize the importance of protecting the information collected. We have strict terms that guide how we collect, store, and use the information that is provided to us.
Verus collects personal information in several ways when you place an order. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order.
Card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally we may also obtain information as a result of authentication or identity checks. We will ask for your telephone number, this is particularly relevant to our courier service if used by the customer. Such details allow us to process your order and to let you know the status of your order.
What we do with your information
Verus may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We do not sell your details to third party marketing companies.
If for any reason you are concerned that the personal information held by Verus is not correct, please visit the website and, after logging into the site using the "Log In" menu on the home page, your personal information will be made available for review and change on the My Account section.
Information may be changed online within My Account, Shipping Details, and My Email Preferences. Credit/debit card details are not stored on any of our systems for security reasons. If you change your billing or shipping address while your order is still being processed, please contact Verus otherwise your order maybe shipped to the original address. If you prefer, you may contact us by email at and we will amend your personal details.
Safeguarding your personally identifiable information
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information.